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ETC:
Frequent Inquiries
JPN
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Happy New Year and good
tidings to all. With no new releases this week and a lack of
news from overseas, we figure today would be a good day to
post up some answers to frequently asked questions.
Hopefully this update will ease some of the incoming email
flow... |
How
can I get my paws on Phantasy Star Online v1.1 for the GC?
NCS posted some information on our exchange offer
here. Scroll down. We are
only able to accept exchanges from customers who purchased
PSO from NCS at this time. Please note that Sega is not
selling PSO v1.1 and the only way to obtain a copy is by
exchanging it in Japan. |
Does NCS'
Zelda Windwalker [USA] preorder include the bonus disk?
NCS posted some
information
here but we have not
confirmed availability yet. As mentioned earlier, the offer
is open to retail chain shops such as EBWorld but not to
general distribution in the USA. |
My shipment
appears late. Is this normal?
During the holiday season,
UPS and the USPS do not count December 25 and January 1 as
normal transit days. In other words, packages do not move
during these two days. As a result, a UPS 2nd Day parcel
shipped on December 24 would arrive three days later rather
than two days. Allow some leeway also for transit delays due
to shipping volumes. |
Why haven't I
received a reply from NCS in my Hotmail/Yahoo account?
Spam filters set too high
may block messages from yours truly. NCS responds to most
inquiries within 30 minutes during normal business hours.
However, we tend to ignore emails containing the following
message bodies: "How do I pirate a game", "Where can I
download the games that you sell", "Will you aid and abet my
theft of software?" |
When do you
expect to restock the game "XXxXxx XXxXXxx?"
We try to restock
most recent software titles within a 1-2 week time frame.
However, with suppliers on vacation until January 6, NCS
will not have news on incoming shipments until they return
to work. Until then, smaller vendors help us but they are
generally unable to keep much inventory in stock during the
silly season. |
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Not FAQed but
we do have a
Macross Perfect Transformation figure
update today. This stock originally arrived a
couple of months ago but we never updated them for some
reason or other. |
