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Week's Import Update |
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NCS' import
shipment of Gamecube [JPN] consoles, originally expected on Tuesday
of this week now appears to be scheduled for delivery on Friday or even
Monday of next week. We don't expect to pay any of the carriage cost for
this particular shipment since the large number of huge cartons seems to be
the only factor delaying it. I.e, UPS would rather move other freight rather
than ours due to the heavy holiday volumes even though we're shipping with
EXPRESS Service. A pox on them.
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An
assortment of miscellaneous products arrived today but we'll get around to
them tomorrow, ex: GBA Monster Farm Advance, Pokemon E-card trading
card packs, official GBA cases, official GBA cartridge holders, etc.
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Additional
shipments of Shenmue 2 [EUR] arrived yesterday and today. Most orders were
shipped on Wednesday already and any news orders will ship this afternoon.
We have plentiful stock at this time to fill all orders for the remainder of
the month.
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UPS, FEDEX,
USPS are bogged down. NCS is bogged down. Blame it on the holiday fervor as
shoppers order for the holidays. Some guidelines for the next couple of
weeks if you'll indulge us...
° It's not the end of the world if a package is 1 day
late. Courier delivery commitment times may not be what they were during the
rest of the year.
° We receive a lot of e-mail every day. From dusk to
dawn, even in the wee hours of major holidays, it pours in like a stream of
consciousness. Most messages are answered within 1 to 6 hours. Some are
answered within 5 minutes of receipt. As the holidays roll, this e-mail
stream doubles and triples in volume. Gauge the situation and please allow
additional time for replies to messages.
° NCS has no control over shipping delays. We want our new imports to
arrive just as much as you do. You want your order to ship quickly and we
want to send it to you. As seen in the GAMECUBE debacle currently in
bloom, please allow additional days for some shipments to arrive over the
next couple of weeks. We'll also try to chop down the size of our shipments
for more expeditious handling and delivery.
° Visitors are hitting the NCS website in higher than normal numbers around
this time of year and you may notice some server performance lags. Forgive
us, this inconvenience.
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