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Our
experience with the USA division of SNK has been fairly
frustrating. In recent months, SNK tried a new marketing
system where they portioned regions of the country off to
'sales agents' who handled their direct sales for the
particular area. For example, our sales agent for the
North East was Herman Marketing which is based in New
Jersey. When we had to place a purchase order with SNK,
we had to go through Herman Marketing who then contacted
SNK to ship the goods to us. A large number of key people
in SNK also left the company in recent months, leaving a
void. The inability to contact SNK directly for questions
and shipment status contributed to a reluctance to do
business with them. Most of our Neo-CD sourcing is now
done exclusively with Japan. With the current turn of
events, it looks like we have no alternative in the USA
for Neo stuff anyway. |